Cookie Policy

1. Scope

This Cookie Policy applies to our online store specialising in the sale of furniture and clothing, particularly for users located in Germany, France, Spain and Italy.

It explains the use of cookies and similar technologies in accordance with Directive 2002/58/EC, as amended, applicable national provisions and, where personal data is processed, Regulation (EU) 2016/679 (GDPR).

Simply visiting the website or continuing to browse does not constitute consent to the use of non-essential cookies.

2. Definition of Cookies

Cookies are small files stored on a user’s device when they visit a website. Similar technologies may also store information on, or access information stored on, a device.

Depending on their function, these technologies may enable the following, among other things:

Maintaining a session and keeping items added to the shopping basket.
Remembering certain browsing preferences.
Securing website features.
Measuring website traffic and understanding how the website is used.

Some cookies are strictly necessary for the service requested by the user. Other cookies are activated only after the required consent has been obtained.

3. Cookie Categories

Depending on the features actually available on the website, cookies may fall into the following categories:

Strictly necessary cookies: These enable functions such as managing the shopping basket, authentication, transaction security and remembering cookie choices. They are exempt from consent only when they meet the legal conditions for that exemption.
Functional cookies: These remember certain preferences, such as language or display options. If they are not strictly necessary for a service expressly requested by the user, they require prior consent.
Analytics cookies: These are used to measure website traffic and improve the website. Under this policy, they are activated only with prior consent.

If advertising or social media cookies are added, their purposes and providers will be presented before they are activated, and any required consent will be obtained separately for the relevant purposes.

Detailed information about the cookies actually used, including their names, providers, purposes and lifetimes, is available in the cookie management panel.

4. Purposes and Retention Periods

Cookies are used only for the purposes disclosed to users: operating the store, security, remembering preferences and, subject to the required consent, analysing website usage.

Session cookies: These are designed to expire at the end of the browsing session, subject to browser session-restoration features.
Persistent cookies: These remain on the device until they expire or are deleted by the user. Their specific duration depends on their purpose and is shown in the cookie management panel.
Remembering cookie choices: Acceptance and refusal are stored for a period appropriate under applicable rules, as specified in the same panel.

A cookie’s lifetime is separate from the retention period for any data collected through it. Information about the retention of personal data is provided in our Privacy Policy.

New consent will be requested where necessary, including when there is a substantial change to the purposes or parties involved.

5. Managing Consent

On the first visit, when cookies requiring consent are offered, a banner allows users to:

Accept all optional cookies.
Reject all optional cookies.
Customise their choices by purpose.

The options to accept and reject are presented at the same level and with an equivalent degree of simplicity. No consent option is preselected.

If no choice is made, cookies requiring consent remain disabled. Refusing them does not prevent users from viewing products or placing an order using the store’s essential features.

Users may change their preferences or withdraw consent at any time using the “Manage Cookies” link available on the website. Withdrawal must be as easy as giving consent and will stop processing that relies on consent for the relevant purposes.

Withdrawing consent does not affect the lawfulness of processing carried out on that basis before the withdrawal.

Users may also delete or block cookies in their browser settings. These settings supplement the website’s consent management tool. Blocking strictly necessary cookies may affect some features, including the shopping basket or login.

6. Personal Data and User Rights

Where cookies involve the processing of personal data, users have the rights provided for under the GDPR, subject to the applicable conditions. These include the rights of access, rectification, erasure, restriction, portability and objection, as well as the right to withdraw consent.

Requests may be sent to warranty@soleniaroom.com. We generally respond within one month. This period may be extended by up to two additional months where justified by the complexity or number of requests; users will be informed within the first month.

Users may lodge a complaint with the competent supervisory authority, including the CNIL in France, the competent data protection authority in Germany, the AEPD in Spain or the Garante per la protezione dei dati personali in Italy.

Our Privacy Policy identifies the data controller, data recipients and safeguards applicable to any transfers outside the European Economic Area. Consent to cookies does not, by itself, constitute general authorisation for international data transfers.